What Can Go Wrong With Clear Vinyl Plastic?
Full Transparency = Trust
Let’s start backwards and talk about how clear vinyl panels will eventually meet their demise and it is all about YOUR REASONABLE CARE. Clear Vinyl Plastic does fine in the cooler months but shrinks and yellows in the very hot summer sun and panels need to be cleaned once a year with a conditioner (we provide) to clean the bit of street crud that can accumulate over time and only gets harder to remove.
Typically panels go up in the fall and MUST be completely removed when temperatures are consistently above 80°F (just after pollen season) and stored in a cool dry place below 75°F. Anyone who tells you differently… well, let’s just say we don’t share the same ethics in business.
Clear Vinyl Plastic Enclosures are perfectly dense and subject to wind loads that depend on a number of factors. More fixed fasteners will distribute the stress on those fasteners, so please use what is recommended by your planner. If you have significant winds, TELL YOUR PLANNER. We will either show you how to brace for significant winds, or in some cases, we will recommend another provider with more robust (though intrusive) hardware.
Like any material fabric, Clear Vinyl Winter Panels are vulnerable to sharp objects and very hot objects (like a BBQ). Follow these care guidelines and you will get 8-12 years out of them… Or don’t, and you will get about half that life. Lastly, when comparing products consider the hardware used, usability, ease of removal, and fabrication quality. All will affect the look and longevity of your new enclosure.
What Not To Do!
What We Do
Caring For Clear Vinyl Winter Panels
Caring for your curtains is extremely important! We put our hearts into making these with extreme attention to detail. Take care of them properly and they will last you many fun seasons. We love getting calls from clients saying their clear vinyl winter panels have lasted way longer than they anticipated! These are the people who took an hour a year to take them down, wash them, and store them in a cool, dry place for next season.
- Take down your curtains before summer
- Wash with soap and water and condition with FastWax
- Store in a cool, dry place like under a bed indoors
- Take advantage of our simple hardware to make your enclosure last
You really know what kind of business you are dealing with when there is ever a problem. We mean what we say about our ethics so you can relax and there is no need to panic. Errors happen once in awhile and we will resolve them quickly to your satisfaction. We sincerely want you happy and we believe you don’t want us to lose money by refunding a purchase as we toss our hard work into a dumpster. How many businesses do you know that would refund a custom-made product?
You will know if the curtain does not meet your expectations soon after receiving them. While mosquito curtains are designed to last, we would like any returns to be made within 6 weeks of your purchase. With care, Mosquito Curtains will last about 5-7 years and Clear Vinyl curtains about 4-6 years (with excellent care, folks can get double these expected lives). See Customer Reviews.
Expected Life Depends On Your Reasonable Care
The mosquito netting, no-see-um netting & Clear Vinyl are high quality fabrics, but with limits. A weed eater will definitely make a hole, raking the netting repeatedly against a stucco corner, or sharp object will wear a hole. Curtains are vulnerable to sharp objects and hot objects that will melt panels such as cigarettes, BBQs and hot gas blowers (gardeners should be made aware).
Clear Vinyl panels are perfectly dense and should be removed in heavy winds over 25mph and will crack if manipulated at temperatures below minus 10-degrees Fahrenheit. We ask you to please be careful with your measurements! We recognize that ordering such a product online is new to many of you and perhaps a bit of a challenge. If there are any miscuts or defects, we will simply correct the error to your satisfaction. Your backstop is that you are free return the curtain for a complete refund of your purchase (not including original or return shipping charges) within 6 weeks of your purchase date. It is an easy guarantee to make since after more than 54,000 orders, we’ve had only a handful of returns.
Past Reasons for Refunded Returns
- Ran into a solvable issue but not interested in discussing remedies
- Had an insolvable situation that compromised product effectiveness
- Didn’t pre-approve the product with covenant board
- Some change of circumstance, i.e. discovered termite damage or (yes) truck smashed into home
- My spouse wasn’t really on board with the purchase. (biggest reason
- Didn’t want to believe that there is no good way to screen a retractable awning
- Forced return & full refund to belligerent clients (2 since 2004) Life’s too short!
- Didn’t read that she had to place fasteners and task was beneath her
- No reason offered. Just didn’t suit their intended purpose
We do NOT share ANY customer information with 3rd parties, EVER. Our credit card processing is set up in a manner that even we cannot access your credit card numbers for online orders. Credit cards are directly processed through PayPal processing. You will notice https:// in the URL signifying that our site is secured with an SSL certificate for your protection.
At times, clients ask us for the names of clients in the neighborhood so that they can see the product, first hand. We politely refuse ALL such requests to protect the privacy of our good clients. We cannot afford background checks and we would rather miss the business than subject anyone to unforeseen risk, however remote.