Privacy Policy
This policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.
Mosquito Curtains ("Mosquito Curtains," "we," "us") makes custom mosquito curtains, clear vinyl enclosures and netting. This Privacy Policy covers information we collect through www.mosquitocurtains.com, our online design and quote tools, our team, and the emails and text messages we send. Mosquito Curtains, 1320 Union Hill Industrial Ct, Suite C, Alpharetta, GA 30004.
By using our website and services, you acknowledge the practices described in this policy.
1.1 Information You Give Us
- Contact details: name, email address, phone number, and mailing and shipping addresses.
- Project details: measurements, designs, product choices, notes, and photos or videos of your space.
- Order and payment information. Payments are processed by PayPal; we do not see or store your full card number.
- Messages you send us by email, text, phone or our forms, and reviews you submit.
- Your choices about texts and email, including when you agreed to receive texts and the wording you agreed to.
1.2 Information Collected Automatically
- Device and usage data: IP address, browser and device type, pages viewed, links and phone numbers clicked, the website that referred you, and time on the site.
- Advertising and campaign data: tracking codes in the link you arrived from, such as UTM tags and Google, Meta or Microsoft click IDs.
- Cookies and similar technologies, described in Section 5.
1.3 Information From Others
If you contact us through an advertising platform's lead form (for example, on Facebook or Instagram), we receive the details you submit there.
- Quotes, orders and service - preparing quotes, designing your project, processing and shipping orders, and customer support.
- Communication - following up about your quote, project or order by email, text or phone.
- Marketing - sending promotions by email, and by text only if you have agreed to receive them.
- Measurement and advertising - understanding which pages and ads lead to quotes and orders, and showing our ads to people likely to be interested (Section 5).
- Security and legal - preventing spam and fraud, protecting our site, and meeting legal obligations.
3.1 How You Opt In
When you give us your phone number on our quote, contact, design-tool or checkout forms, we ask you to choose whether we may text you about your quote, project and order, and separately whether you would like promotions and special offers by text. You can say no to either, and you can opt back in at any time by texting START to our number. Agreeing to receive texts is never a condition of purchase.
3.2 What We Send
- Order texts (if you chose yes): recurring automated messages about your quote, project and order.
- Promotional texts (only if you checked the promotions box): promotions and special offers from Mosquito Curtains.
- Message frequency varies. Message and data rates may apply.
3.3 How to Opt Out or Get Help
- Reply STOP (or QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE or OPT OUT) to any message, or tell us in any other reasonable way. We may send one message confirming you have opted out.
- Reply HELP for help, or contact us at help@mosquitocurtains.com or (770) 645-4745.
3.4 Your Mobile Information Is Not Shared
We do not share, sell, rent or transfer your mobile phone number, text message opt-in data or consent to any third party or affiliate for their marketing or promotional purposes. We share this information only with service providers that deliver our messages on our behalf, such as our text messaging provider.
We email you about your quote, project and order. Every marketing email we send includes an unsubscribe link and our postal address, and we honor unsubscribe requests promptly. You will still receive messages about orders you place.
We and our advertising partners use cookies, pixels and similar technologies on our site:
- Our own cookies remember your visit and which ad or page brought you to us, for up to one year.
- Google Analytics measures how our site is used. Learn how Google uses information from sites that use its services, or install the Google Analytics opt-out browser add-on.
- Google Ads and the Meta Pixel let Google and Meta (Facebook and Instagram) collect information about your visit and use it to measure our ads and to show you ads on other websites and apps.
- Customer and conversion data. We share limited information about people who contacted us or bought from us, such as email address, phone number, name, city, state and ZIP code, with Google and Meta. It is converted into a scrambled code (hashed) before it is sent. They use it to measure our ads and to show our ads to our customers and similar audiences.
To limit ad tracking, use Google My Ad Center, Meta ad preferences, or the Digital Advertising Alliance opt-out. You can also block or delete cookies in your browser settings, or contact us to opt out (Section 9).
Global Privacy Control. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of the "sale" or "sharing" of your information for targeted advertising: the Google Ads, Google Analytics and Meta Pixel tags do not load, and we do not share information about your visits, or contact details you give us while using that browser, with Google or Meta. Our own cookies and site analytics still run.
Do Not Track. Our site does not respond to Do Not Track signals. To opt out of the use of your information for targeted advertising, turn on Global Privacy Control or contact us as described in Section 9.
We do not sell your personal information for money.
- Service providers that run our business on our behalf: website hosting and database (Vercel, Supabase), email and file storage (Amazon Web Services), text messaging (Twilio), payments (PayPal), spam protection (Cloudflare), customer support and email tools (Google, Zoho), transcription of our staff's voice notes (OpenAI), and shipping carriers.
- Advertising partners (Google and Meta), as described in Section 5. Some state privacy laws call this a "sale" or "sharing" for targeted advertising; you can opt out (Section 9).
- Legal and business reasons - when required by law, to protect our rights or prevent fraud, or as part of a merger, acquisition or sale of our business.
The mobile information described in Section 3.4 is never shared for anyone else's marketing.
Photos you upload are used to design and quote your project. We show your photos or review on our website and social media only with your permission. On your project page you choose YES or NO (nothing is pre-selected). Our customer photo and feedback form is for sharing your finished project, so submitting it gives that permission, as the form says. You can ask us to remove them at any time.
We keep personal information for as long as we need it for the purposes in this policy, including warranties, customer service, taxes, accounting and legal obligations. We periodically review the information we hold and delete or anonymize what we no longer need, and we delete your information sooner if you ask us to (Section 9), unless we must keep it for legal or order-related reasons. We keep records of your text message choices, including consent and opt-outs, for as long as needed to show we honored them.
Wherever you live, you can ask us to:
- Tell you what personal information we have about you and give you a copy.
- Correct inaccurate information.
- Delete your information, except what we must keep for legal or order-related reasons.
- Stop using your information for targeted advertising, or stop "selling" or "sharing" it as some state laws define those terms.
To make a request, email help@mosquitocurtains.com or call (770) 645-4745. We will verify your identity and respond within 45 days. You may use an authorized agent. If we deny your request, you may appeal by replying to our decision. We will not treat you differently for exercising these rights. Residents of California, Colorado, Connecticut, Texas, Virginia and other states with consumer privacy laws have these rights under their state law.
You can also opt out of the sale or sharing of your information for targeted advertising without contacting us by turning on Global Privacy Control in your browser (Section 5).
We use encryption in transit (HTTPS), limit access to personal information to staff who need it, and rely on established providers for payments and storage. No method of transmission or storage is completely secure. If a security breach affects your personal information, we will notify you as required by law.
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Our website may link to other websites. We are not responsible for their privacy practices; please review their privacy policies.
We will post any changes on this page and update the "Last Updated" date. If we make a material change to how we use your personal information, we will tell you before it takes effect.
For questions or privacy requests, contact us at:
Mosquito Curtains
1320 Union Hill Industrial Ct, Suite C, Alpharetta, GA 30004Ready to Enjoy Your Outdoor Space?
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