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If there are any problems with your curtain, we will resolve it quickly to your satisfaction. We sincerely want you happy and we believe you don't want us to lose money. You will know if the curtain does not meet your expectations soon after receiving them.
While your curtains are designed to last about 5 years (or longer with care), we would like any returns to be made within 4 weeks. The mosquito netting and no-see-um netting are high quality fabrics, but with limits. A weed eater will definitely make a hole, raking the netting repeatedly against a stucco corner, or rose bushes will wear a hole. Curtains are vulnerable to sharp objects and hot objects that might melt the netting such as cigarettes and gas blowers (gardeners should be made aware). Clear Vinyl panels are perfectly dense and should be removed in heavy winds over 25mph and will crack if manipulated at temperatures below 5-degrees farenheit
We ask you to please be careful with your measurements! We recognize that ordering such a product online is new to many of you and perhaps a bit of a challenge. If there are any miscuts, we won't ask who, what or why. We will simply correct the error to your satisfaction or you return the curtain for a complete refund of your purchase (not including shipping charges) within 4 weeks of your purchase date. It is an easy guarantee to make since after more than 12,000 orders, we've had only 27 returns.
Reasons / Non-Reasons For Refunded Returns |
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- Ran into a solvable issue but not interested in discussing remedies (4)
- Had an insolvable situation that compromised product effectiveness (4)
- Couldn't block or pad against sharp stucco (3) Read more about masonry
- Didn't pre-approve the product with covenant board (2)
- Some unusual circumstance, (discovered termite damage & (yes) truck smashed into home (2)
- My spouse wasn't really on board with the purchase. Can you help? Yes! (3)
- Didn't read that adhesive-backed Velcro wouldn't stick to stucco (2)
- Didn't want to believe that there is no good way to screen a retractable awning (2)
- Forced return & full refund to beligerant clients (2) Life's too short!
- No reason offered (3)
Solid customer service, is not only the ethical way to run a business, it makes for loyal customers who tell their friends. We are highly passionate about our product and our family business. We make people happy to maintain that unflinching passion. We provide outstanding service as much for ourselves as we do it for our good clients. In our world, no dollar is worth the price of honor. Our experience has been that you believe that too!
We want you happy, then we'll make you curtains you will love.
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Mosquito Netting & Screen Porch Benefits
Any area around your house with a covered roof can be converted into valuable outdoor living space with a mosquito netting curtain. A screen porch does much more than just add value to your home. Use your mosquito netting curtain to add living space, enclose a gazebo, deck, or patio.
A screen porch is a versatile addition to any home, especially if you can remove it during the cooler months. With a screen porch you are able to enjoy the beauty of nature without the burden of outdoor discomforts.
With a mosquito netting curtain, you can enjoy a warm summer day without the constant bother of bugs. A vibrant and alluring addition to any home, a screen patio does more than provide protection from the relentless pestering of hungry bugs.
Mosquito netting curtains will differentiate your home from those with a permanent screen porch and create an eye catching improvement to your home. Protect your family from mosquitoes, black flies, no-see-ums, yellow flies, bees, and other flying insects with attractive mosquito netting curtains for a patio screen room enclosure you can be proud of.
We offer custom-made mosquito netting curtains as a removable alternative to permanent screening.
Elegant yet inexpensive, mosquito netting curtains are for the "porch too beautiful to screen" and, for the homeowner who wants quality AND savings with delivery in 3-6 business days.
Mosquito netting curtains self-install in about 1-4 hrs with few household tools and novice skills. We also offer Raw Mosquito Netting Fabric and
no-see-um netting for other DIY projects. |
